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Relationship Manager Lead

1 week ago

Johannesburg, Gauteng, South Africa Betway Group Full time
About the Job

We are seeking an experienced Relationship Manager Lead to join our Betway Premium team.

In this role, you will be responsible for managing a team of Relationship Managers, providing guidance and support to ensure they deliver outstanding customer experiences.

Your key responsibilities will include:

  • Coaching and mentoring the Relationship Managers to develop their skills and knowledge.
  • Developing and implementing strategies to improve customer satisfaction.
  • Maintaining accurate records of customer interactions and feedback.