Sales Account Manager

5 days ago


Johannesburg, Gauteng, South Africa Smdtechnologies Full time
Job Overview
Smdtechnologies is seeking a highly organized and detail-oriented Sales Account Manager to provide critical administrative support to the Key Account Manager and Key Account Executive. The successful candidate will liaise with internal teams and clients, assist with data management and reporting, and support key account operations to enhance overall efficiency.

Key Responsibilities
• Provide comprehensive administrative support to the Key Account Manager and Key Account Executive
• Accurately capture and analyze data for reporting and decision-making purposes
• Create, update, and maintain reports with a high level of accuracy
• Ensure timely and professional communication of information internally and externally
• Maintain and organize office documentation, client records, and filing systems
• Assist in preparing presentation materials and meeting documentation
• Capture and distribute meeting minutes, ensuring follow-up on action points

Client & Order Management
• Process client orders accurately from receipt to delivery, ensuring all requirements are met
• Proactively follow up on orders, track progress, and provide updates to clients and internal teams
• Act as a professional liaison between clients and internal departments, ensuring effective communication and problem resolution
• Maintain up-to-date client listings and evaluate client needs
• Visit stores monthly to gather insights and submit relevant reports

Requirements & Qualifications
• Minimum Matric (Grade 12); a relevant NQF8 qualification or Bachelor's degree is preferred
• Proven experience in an administrative role, preferably in a key account or sales environment
• Valid South African driver's license and own reliable transport (store and client visits required)
• Excellent verbal and written English communication skills
• Proficiency in Microsoft Office Suite, particularly MS Excel (intermediate to advanced level)
• Strong typing and data entry skills with high accuracy
• Ability to prioritize tasks, manage deadlines, and work efficiently under pressure
• Experience with customer service and client liaison
• Detail-oriented with strong organizational and problem-solving skills
• Professional demeanor, with the ability to handle confidential information with discretion
• Familiarity with common office equipment (printers, copiers, fax machines, etc.)


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