Service Delivery Improvement Coordinator

3 days ago


Johannesburg, Gauteng, South Africa Sanlam Limited Full time
Role Overview

This role is responsible for leading the Investment Administration team to achieve its objectives and deliver high-quality services to clients. The team lead will be responsible for developing and implementing strategies to improve process efficiency, reducing operational risk, and building strong relationships with key stakeholders.

Main Responsibilities
  • To lead the Investment Administration team to achieve its objectives.
  • To develop and implement strategies to improve process efficiency and reduce operational risk.
  • To build and maintain relationships with key stakeholders, including clients and internal teams.
  • To stay up-to-date with industry developments and trends, and to apply this knowledge to improve processes and procedures.


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