Experience Improvement Coordinator
3 days ago
We are looking for an Experience Improvement Coordinator to join our team at Santam Claims Solutions. In this role, you will be responsible for coordinating efforts to improve customer experience.
Responsibilities:- To coordinate with cross-functional teams to develop and implement strategies for improving customer experience.
- To analyze data to identify trends and areas for improvement.
- To communicate findings to senior management and stakeholders.
- Bachelor's degree, preferably in marketing or a related field.
- 3-5 years of experience in Voice of the Customer program methodologies.
- Proven ability to work with large data sets and deliver actionable insights.
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Operations Improvement Coordinator
7 hours ago
Johannesburg, Gauteng, South Africa Genpact Full timeAbout the Position:The Operations Improvement Coordinator will be responsible for identifying areas of improvement within our banking customer care operations and developing targeted solutions to address these areas. This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with cross-functional...
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Overland Journey Coordinator
7 hours ago
Johannesburg, Gauteng, South Africa Intrepid Experience Full timeJob SummaryWe're seeking a skilled and experienced driver to join our team as a Tour Operations Specialist. As a key member of our operations team, you'll be responsible for ensuring the smooth execution of our tours and providing exceptional customer service.Your primary responsibilities will include:Ensuring the safe transportation of our customers to and...
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Claims Experience Coordinator
7 days ago
Johannesburg, Gauteng, South Africa Sanlam Full timeClaims Experience Coordinator (JG8)Date: 18 Mar 2025Location: Johannesburg, Gauteng, ZACompany: Sanlam GroupCAREER OPPORTUNITYSantam Claims Solutions has a position available for a Claims Experience Coordinator that will be based in Hill on Empire. WHAT WILL YOU DO?The purpose of the role is:• To Listen – in real-time to the heartbeat of our...
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Claims Experience Coordinator
3 days ago
Johannesburg, Gauteng, South Africa Sanlam Limited Full timeSantam Claims Solutions has a position available for a Claims Experience Coordinator that will be based in Hill on Empire.WHAT WILL YOU DO?The purpose of the role is:To Listen – in real-time to the heartbeat of our businessTo Act – To make things right that have gone wrong & elevate things that have gone right.To Respond – to make informed decisions...
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Service Delivery Improvement Coordinator
6 days ago
Johannesburg, Gauteng, South Africa Sanlam Limited Full timeRole OverviewThis role is responsible for leading the Investment Administration team to achieve its objectives and deliver high-quality services to clients. The team lead will be responsible for developing and implementing strategies to improve process efficiency, reducing operational risk, and building strong relationships with key stakeholders.Main...
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Training Experience Coordinator
16 hours ago
Johannesburg, Gauteng, South Africa Sutherland Full timeSutherland, a leading provider of digital transformation solutions, is seeking a skilled professional to join their team as a Training Experience Coordinator. In this role, you will be responsible for delivering and evaluating soft & technical skills training on all aspects of client training.Job ResponsibilitiesCreate, facilitate and/or revise training...
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Business Improvement Officer
16 hours ago
Johannesburg, Gauteng, South Africa Boardroom Appointments Full timeOur Ideal CandidateWe are looking for a highly motivated and experienced Business Analyst III to join our team. The ideal candidate will have expertise in operational excellence, project management, and cost efficiency.Responsibilities:Operational Excellence: Drive operational excellence and effectiveness within the business unit by designing and...
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Process Improvement Manager
6 days ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob DescriptionWe are seeking a highly skilled Process Improvement Manager to join our team at Nedbank. In this role, you will work closely with cross-functional teams to design and implement efficient business processes.About the RoleThis is an exciting opportunity for a motivated and experienced professional to work with us in improving business processes....
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Travel Experience Coordinator
1 day ago
Johannesburg, Gauteng, South Africa RMV Solution Full time**Job Overview:**RMV Solution seeks a highly skilled Travel Experience Coordinator to join our team.**About the Role:We are looking for an experienced professional to plan, price, and arrange travel experiences to Asia for international agents.**Key Responsibilities:Evaluate client requirements including interests, needs, and budget constraints.Provide...
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Jhb Customer Experience Coordinator
3 days ago
Johannesburg, Gauteng, South Africa Cletech Recruitment Full timeJob Title: Jhb Customer Experience CoordinatorCletech Recruitment is hiring a Jhb Customer Experience Coordinator to enhance our customer service delivery. This role requires a detail-oriented individual with excellent communication skills to manage customer orders and provide exceptional support.Key Tasks:Manage customer orders from receipt to completion,...
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Performance Improvement Specialist
6 days ago
Johannesburg, Gauteng, South Africa Ethiopianstoday Full timeActionAid is a global federation committed to eradicating poverty and social injustice. The organization's Political and Programme Strategy Directorate is seeking a highly skilled Monitoring, Evaluation, Learning (MEL) & Research Officer to support the Combatting Modern Slavery project in Ethiopia and Ghana.The MEL and Research Officer will play a crucial...
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Continuous Improvement Coach
2 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeJob title : Continuous Improvement CoachJob Location : Gauteng, JohannesburgDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Job Description PURPOSE OF JOB:To champion all Employee Engagement activities in the Sales and services business unit spanning across the Personal lines, Commercial and Agri centres Driving and...
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Logistics Coordinator
7 hours ago
Johannesburg, Gauteng, South Africa Bridge Personnel cc Full timeWe are a forward-thinking company, Bridge Personnel cc, looking for a skilled Logistics Coordinator to join our team. As a Logistics Coordinator, you will play a key role in ensuring the smooth delivery of goods and services to our customers. We offer a competitive salary and a range of benefits, including medical, dental, and vision plans.About the RoleThe...
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Quality Assurance Coordinator
7 hours ago
Johannesburg, Gauteng, South Africa Spane4all Full timeSpane4all is seeking a skilled Quality Assurance Coordinator to join our team. As a Quality Assurance Coordinator, you will support the QA function by coordinating testing activities, maintaining testing tools, and contributing to process improvements.Job DescriptionIn this role, you will work closely with the QA team to plan, execute, and report on testing...
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Implementation & Continuous Improvement Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Assign Services (Pty) Ltd - JHB Full timeJob description/responsibilities:Job Purpose:Take responsibility to drive the improvement of processes and systems and implement programs that will have continuing long-term benefits. Develop plans, schedules and budgets for projects to improve existing processes. Also identify and deliver service improvement activity through employing process improvement...
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Business Improvement Consultant
3 days ago
Johannesburg, Gauteng, South Africa Spane4all Full timeWe are seeking a Business Improvement Consultant to join our team at Spane4all. As a consultant, you will work closely with clients to identify areas for improvement and develop strategies for implementing change.About the RoleThis is a challenging and rewarding role that requires strong analytical and problem-solving skills. You will work with...
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Operations Improvement Consultant
2 days ago
Johannesburg, Gauteng, South Africa DVT Full timeJob SummaryWe are seeking an Operations Improvement Consultant to join our team in Cape Town or Gauteng. As a key member of our operations team, you will play a pivotal role in driving continuous improvement initiatives and implementing innovative solutions to enhance operational efficiency.Duties and ResponsibilitiesAnalyze and optimize business processes...
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Performance Improvement Analyst
4 days ago
Johannesburg, Gauteng, South Africa Temenos Full timeAbout the OpportunityThis is an exciting opportunity for a seasoned professional to take on a key leadership position and drive business growth through strategic planning, process improvement, and talent development.About the JobThe Business Development Manager will be responsible for developing and implementing business strategies to drive growth, improve...
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Quality Improvement Officer for Club Coaches
5 days ago
Johannesburg, Gauteng, South Africa SmartStart South Africa Full timeJob OverviewAt SmartStart South Africa, we are committed to realizing quality, affordable early learning for all children aged three to five. To achieve this, we are scaling a network of providers and building a platform for them, driving ecosystem transformations with governments and partners, and promoting early learning as a priority societal cause.Key...
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Continuous Improvement Engineer
6 days ago
Johannesburg, Gauteng, South Africa Trading Places Recruitment Full timeJob Overview:The Continuous Improvement Engineer will be responsible for identifying areas for improvement within our organization and developing strategies to enhance efficiency, quality, and customer satisfaction. This role requires a collaborative approach, working closely with cross-functional teams to drive business development and deliver exceptional...