Front Desk Operations Coordinator

2 weeks ago


Knysna, Western Cape, South Africa Career Custodians Full time
Job Summary

We are seeking a skilled Receptionist to join our team at Village N Life, a leading local Tourism and Hospitality group.

As a Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming atmosphere.

Key Responsibilities
  • Manage front desk operations efficiently and effectively.
  • Handle guest check-ins and check-outs with professionalism and courtesy.
  • Provide personalized recommendations to enhance the guest experience.
  • Assist with inquiries and respond to guest concerns in a timely and courteous manner.
  • Collaborate with other departments to ensure seamless communication and a high level of customer satisfaction.
Requirements
  • Matric certification.
  • Hospitality diploma or relevant experience.
  • Working knowledge of Opera.
  • Computer literacy.
  • Familiarity with front office procedures.


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