Front Desk Ambassador

1 month ago

Knysna, Western Cape, South Africa Career Custodians Full time

Village N Life is a leading local tourism and hospitality group that prioritizes exceptional customer experiences. As a key member of our team, you will be responsible for creating a seamless and welcoming experience for our guests from the moment they arrive.

We are seeking an experienced receptionist to join our luxury hotel in Knysna. The primary purpose of this position is to manage the front desk operations efficiently, handle guest check-ins and check-outs, and provide top-notch customer service.

The ideal candidate will have a strong understanding of hospitality principles, excellent communication skills, and the ability to work effectively in a fast-paced environment. In addition, they should be proficient in Opera software and possess basic computer skills.

Key Responsibilities:

  • Manage front desk operations, including guest check-ins and check-outs
  • Provide exceptional customer service to ensure a positive guest experience
  • Work collaboratively with other departments to resolve issues and improve overall efficiency
  • Stay up-to-date with hotel policies and procedures

Requirements:

  • Bachelor's degree or equivalent
  • Minimum 2 years of experience in hospitality
  • Proficient in Opera software
  • Basic computer skills
  • Familiarity with front office procedures

About Us:

Career Custodians is a dynamic and growing company that values employee development and satisfaction. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for professional growth and advancement.

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