Front Desk Supervisor
1 week ago
As a Front Desk Supervisor at Extraordinary Talent Solutions, you will play a critical role in ensuring seamless guest experiences and efficient operations. This position involves managing check-in and check-out processes, supervising concierge services, and collaborating with other departments to deliver exceptional service.
Key Responsibilities:- Operational Efficiency
Optimize front desk operations, streamlining processes to reduce wait times and improve overall efficiency. - Team Supervision
Supervise front desk agents and concierge staff, providing guidance and support to ensure high-quality service delivery. - Communication & Collaboration
Cultivate effective relationships with other departments, facilitating seamless communication and collaboration to deliver exceptional guest experiences. - Problem-Solving & Issue Resolution
Proactively identify and resolve issues, ensuring guest satisfaction and maintaining a positive reputation. - Training & Development
Conduct ongoing training to maintain high service standards, motivating staff to deliver exceptional guest experiences. - Compliance & Risk Management
Maintain compliance with local hospitality regulations, ensuring safety protocols are in place and risk is mitigated.
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Front Desk Supervisor
2 weeks ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeJob SummaryThe Front Desk Supervisor will be responsible for supervising the front desk team, ensuring smooth check-in and check-out processes, and delivering exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Front Desk...
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Front Desk Supervisor
2 weeks ago
Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full timeJob Summary:Phoenix Recruitment seeks an experienced Front Desk Supervisor to oversee guest services at a hotel in Stellenbosch.Main Duties:Evaluate and improve guest service delivery, maintaining high standards.Supervise Guest Relations employees, focusing on personalized recognition and prompt responses.Manage Guest Relations processes, streamlining them...
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Front Desk Associate
4 days ago
Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full timeOverview:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Pro Tem Recruitment. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Your primary duties will include checking-in and checking-out guests, handling guest...
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Front Desk Associate
2 weeks ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeAbout the RoleThis is an exciting opportunity to join the team at Delaire Lodges & Spa as a Night Auditor. The successful candidate will be responsible for ensuring the smooth operation of the front desk and providing exceptional guest services.Responsibilities Include:Assisting guests with overnight requests;Maintaining the accuracy and integrity of...
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Front Desk Administrator
2 weeks ago
Stellenbosch, Western Cape, South Africa Medical Skincare Centre Full timeJob Description:The Front Desk Administrator will provide exceptional patient care and administrative support at the Medical Skincare Centre. Key responsibilities include:Welcoming patients and managing appointment bookingsManaging patient queries via phone, email, or in-personManaging patient files and billingAssisting with small procedures and preparing...
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Front Office Coordinator
2 weeks ago
Stellenbosch, Western Cape, South Africa Pro Tem Full timeAs a valued member of the Pro Tem team, we are seeking a highly motivated and enthusiastic Front Office Receptionist to provide exceptional customer service to our guests.The successful candidate will be responsible for managing the front desk, handling guest inquiries, and ensuring a smooth check-in and check-out process.This is an excellent opportunity for...
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Front Office Manager
4 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeA Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...
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Front Office Manager
3 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeHotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like...
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Front Office Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeHotel Position: Guest Experience ManagerKey Job Responsibilities Include:Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA...
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Front Office Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa Extra Solutions Full timeKey job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA websites, responding thoughtfully.Foster a...
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Hotel Front Desk Manager
1 week ago
Stellenbosch, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeRequired Skills and QualificationsA minimum of 2 years of experience in the Front Office operations of a luxury hotel is essential.Proficient in using various Property Management systems is required.
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Administrative Support Officer
2 weeks ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel cc Full timeAbout the Role:We are seeking an experienced Front Office professional to support our Reservations Manager in delivering exceptional guest experiences. As a key member of the Front Office team, you will be responsible for maintaining high standards of service, ensuring seamless operations, and driving revenue growth.Main Responsibilities:- Provide...
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Customer Service Leader
2 weeks ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeJob DescriptionThe Customer Service Leader will be responsible for delivering exceptional customer service, overseeing front desk operations, and driving revenue growth. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Customer ServiceProvide...
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Guest Experience Director
2 weeks ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeAbout the RoleWe are seeking a highly skilled Guest Experience Director to join our team at Extraordinary Talent Solutions. This is an exciting opportunity for a seasoned professional to lead our front desk operations and drive exceptional customer service standards.Key Responsibilities:Leadership and ManagementOversee the daily activities of the front desk...
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Restaurant Supervisor
2 weeks ago
Stellenbosch, Western Cape, South Africa Exceed HR and Recruitment Full timeJob Title: Restaurant SupervisorThe successful candidate will be responsible for managing the front-of-house operations, ensuring a smooth and efficient service to patrons.Hosting and welcoming patrons, creating a warm and inviting atmosphere.Taking orders and serving offerings in a timely manner, maintaining high standards of quality and...
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Hospitality Service Supervisor
2 days ago
Stellenbosch, Western Cape, South Africa Ejobdesign Full timeWe're seeking a highly motivated Hospitality Service Supervisor to join our team at Ejobdesign. As a key member of our front-of-house staff, you'll be responsible for delivering exceptional customer service, managing staff, and maintaining high standards of cleanliness and organization.Job Requirements:Customer Service: Provide excellent service to guests,...
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Hospitality Services Coordinator
1 week ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeJob Overview:This role offers an exciting opportunity to join our dynamic team as a Hospitality Services Coordinator. You will be responsible for coordinating various hotel services, including front desk operations, guest experience, and staff management. If you possess excellent organizational skills, a passion for delivering exceptional guest experiences,...
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Medical Skincare Receptionist
2 weeks ago
Stellenbosch, Western Cape, South Africa Medical Skincare Centre Full timeAbout the Role:We are seeking a highly organized and communicative Front Desk Administrator to join our team at the Medical Skincare Centre. Key qualifications include:Bilingual in Afrikaans and EnglishMatric qualificationProficiency in office technology and data processingBasic accounting skillsAdditional benefits of this role include:Higher certificate in...
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Hotel Operations Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeAbout the JobWe are seeking a Hotel Operations Manager to join our team at Extraordinary Talent Solutions. This is an exciting opportunity for a seasoned professional to oversee the day-to-day operations of our front desk team, driving exceptional customer service standards and revenue growth.Key Responsibilities:Operations ManagementOversee the daily...
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Front Office Duty Manager
7 days ago
Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full timeResponsibilities:Ensure the highest standards are kept in guest service, cleanliness and maintenance standardsMonitors Guest Relations employees to make sure all guests receive prompt and personal recognitionOversee all Guest Relations processesAssist in employee relations processesAble to carry out and complete all duties responsible for a Guest Relations...