Guest Experience Director

We are looking for a dedicated Guest Experience Director to join our team at Delaire Graff Lodges & Spa. As a key member of our Front Office team, you will be responsible for ensuring that every guest's stay is nothing short of exceptional.Job Description:Key Responsibilities:Direct and supervise a team of guest relations officers, night auditors, and duty...

Job Description:We are seeking a skilled Guest Experience Director to lead our front desk and guest experience teams. This individual will be responsible for overseeing daily operations, including managing check-in and check-out processes, ensuring accurate room allocations, and supervising concierge services.Key Responsibilities:Strategic PlanningDevelop...

The ideal candidate for this role will possess excellent leadership skills and be able to motivate a team to deliver exceptional guest experiences.Main Responsibilities:Lead the Guest Relations team to consistently deliver high-quality guest services.Monitor and improve guest satisfaction ratings through regular feedback and coaching.Develop and implement...

The Guest Experience Coordinator plays a critical role in ensuring that every guest feels valued and cared for during their stay at Delaire (Pty) Ltd.Main Responsibilities:Develop and implement initiatives to enhance guest satisfaction;Provide exceptional customer service to guests;Work closely with the Front Office team to resolve guest complaints;Prepare...

About the RoleWe are looking for a highly motivated and organized Front Office Manager to join our team. As a key member of our operations department, you will be responsible for ensuring seamless guest experiences and efficient front office operations.ResponsibilitiesFront Office Leadership: Lead the front office team, overseeing daily activities and...

Job Summary:We are looking for a seasoned Front Office Manager to lead our front office team and drive operational excellence. If you have a passion for delivering exceptional guest experiences and a proven track record of success in hotel management, we encourage you to apply.About the Role:The successful candidate will be responsible for overseeing the...

You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition.Excellent guest relation skills, willingness to go the extra mile and exceeding guests' expectations will result in success within this role.Experience and Skills:Minimum of 2 years of experience in the Front Office operations of a luxury...

Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures.The Guest Relations Officer serves the needs of all guests and assists fellow colleagues from different departments if need...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...

Responsibilities:Welcome and introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with bookings, tours and transfers, build and create guests itinerariesEnsuring that all guest information and rates are correctGuests liaison to all outside guests and assist the restaurant when...

Guest Relations Officer (only candidates with 5 star hotel experience will be considered as per client requirements)Location: Stellenbosch (non relocation from other provinces)Employment Type: Full TimeAre you ready to deliver extraordinary experiences in a world-class 5-star setting? If you have a natural warmth, exceptional interpersonal skills, and a...

About Helderberg Personnel CCWe are a dynamic and growing company that values innovation, teamwork, and customer satisfaction. Our team members are passionate about delivering exceptional experiences and exceeding our customers' expectations.Job Title: Front Office CoordinatorReports to: Reservations ManagerLocation: StellenboschJob Type: Full-timeSalary:...

Job OverviewPhoenix Recruitment is currently seeking a highly organized and detail-oriented Guest Services Coordinator to join our team. As a key member of our front-of-house team, you will be responsible for ensuring that our guests receive the highest level of service and support throughout their stay.Key responsibilities include:Maintaining the highest...

We are looking for a highly skilled Front of House Director to join our team at Delaire (Pty) Ltd. As the primary point of contact for guests, you will be responsible for ensuring their experience meets the highest standards.Key Responsibilities:Lead and direct a team of professionals in the Front Office;Develop and implement effective strategies to enhance...

We are seeking a highly skilled and experienced Hotel Guest Services Assistant to join our Pro Tem team.The ideal candidate will have a proven track record of providing exceptional customer service and resolving complex issues in a timely manner.This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...

The successful candidate will possess excellent leadership and communication skills, with the ability to work effectively in a fast-paced environment. They will be responsible for directing a team of guest relations officers, night auditors, and duty managers, ensuring that all aspects of Front Office Operations are running smoothly.Key...

Responsibilities and RequirementsThe Sales Representative will be responsible for following up on quotes and provisional bookings, maintaining records, and keeping the client database up to date.Main Responsibilities Secure and close new bookings. Follow up on quotes and provisional bookings.

At Frank Consult, we are seeking a dedicated and organised individual to oversee the upkeep of our stunning wedding venue and guesthouse as a Facility and Grounds Maintenance Director. This role combines hands-on management of both outdoor grounds and indoor facilities, ensuring a safe, beautiful, and functional environment for guests and events.This is an...

About the RoleWe are seeking a highly motivated and experienced Retail Store Operations Director to join our team at @home. As a key member of our leadership team, you will be responsible for driving sales growth, managing store operations, and ensuring exceptional customer experiences.Key Responsibilities:Develop and execute retail store strategies to drive...