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Community Outreach and Development Officer

1 week ago

Benoni, Gauteng, South Africa South African National Blood Service Full time
Job Summary:
Job Opportunity

We are seeking a highly motivated Community Outreach and Development Officer to join our team. As a key member of our outreach team, you will be responsible for developing and implementing effective community outreach strategies to promote blood donation.

This is an exciting opportunity to work with a dynamic team in a fast-paced environment. You will play a critical role in promoting blood donation and ensuring that our donors have a positive experience.

Main Responsibilities:

  1. Develop and implement effective community outreach strategies to promote blood donation.
  2. Collaborate with the Donor Relations Practitioner to provide excellent customer service to donors.
  3. Provide feedback to the Donor Educator on educational needs and assist with arranging donor marketing functions.
  4. Deliver advertising materials prior to the blood drive and makes contact with the blood drive controller to confirm arrangements.
  5. Arrange a suitable venue if necessary and includes information on the recruiter's report form.
  6. Display advertising material and directional arrows to enhance visibility of the blood drive.
  7. Recruit and educate blood donors to meet collection targets and highlight risk behavior posters to donors.
  8. Welcome blood donors on their arrival and ensure they have a good donation experience.
  9. Issue donor information pamphlets and ensure donors understand the content.
  10. Monitor the flow of the blood drive to reduce waiting times and offer refreshments to donors as required.
  11. Refer medical questions to the Clinic Supervisor and assist with setting up and packing up of the blood drive.
  12. Promote campaigns to donors and provide feedback to the Donor Relations Practitioner.
Requirements

Qualifications:

  • Grade 12
  • Marketing/Public Relations Certificate (Minimum 6 months)
  • Driving License – Code B Manual

Skills:

  • Computer literacy: MS Office