Business Liaison Officer

3 days ago


Benoni, Gauteng, South Africa Vodafone Group Full time

We are a Top Employer in South Africa, certified by the Top Employer Institute 2025. Our commitment to excellence extends beyond our products and services to our employees and the communities we serve.

The Client Liaison Officer role is a key position in achieving this goal by providing exceptional customer service, building strong relationships with internal and external stakeholders, and driving business results through effective communication and problem-solving skills.

Key responsibilities include:

  • Receiving and analysing escalated queries related to the Customer Acquisition Division
  • Determining the nature and extent of the query and providing/developing a solution to resolve it
  • Maintaining relationships with relevant role players with the highest levels of professionalism and quality

The ideal candidate will possess:

  • Matric
  • At least 2 years of customer service experience
  • At least 2 years of credit vetting experience

High Importance includes:

  • Coping with Pressures and Setbacks
  • Persuading and Influencing
  • Delivering Results and Meeting Customer Expectations

Working at Vodacom offers many benefits, including retirement funds, risk benefits, medical aid benefits, cell phone and data benefits, fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies.



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