Healthcare Operations Coordinator

3 days ago


Cape Town, Western Cape, South Africa Origin Financial Group Full time

About Origin Financial Group

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A leading Independent Financial Advisor (IFA) in South Africa, offering customized solutions and advice tailored to clients' financial needs. Origin Group has a strong national presence, partnering with industry leaders to provide clarity and order to clients' financial affairs.

 

Job Description: Health Administrator

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The Health Administrator role involves ensuring efficient and timely medical aid and gap cover administration, adhering to company and scheme guidelines. This position takes instructions from financial planners, medical schemes, and clients directly. The administrator assists planners with administrative duties and serves as a link between planners, clients, and medical schemes or providers.

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  • Handle incoming and outgoing calls, including call centers">
  • Process gap cover claims, new business, and alterations">
  • Manage medical scheme applications, tax certificates, and changes">
  • Assist with medical aid reviews">
  • Create and manage tasks, notes, and task transfers using Workpool">
  • Send and receive emails">
  • Update new business and cancellation registers">
  • Mentor junior staff and assist with training and development">
  • Support planners in attracting and retaining clients, building relationships, and cross-selling">
  • Ensure compliance with industry regulations">
  • Stay up-to-date with industry developments and regulatory changes

 

Requirements:

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This role requires knowledge of Workpool and Google Docs, an industry-related qualification, and relevant experience.

 

Benefits:

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This position offers a competitive remuneration package, a fast-paced work environment, and employee recognition initiatives.

Estimated Salary: R 350,000 - R 450,000 per annum based on the location and job requirements.



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