Technical Account Management Professional

4 weeks ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time
Technical Account Management Specialist

We are seeking a highly skilled Technical Account Management Specialist to join our team at Infotree Global Solutions. This role will be based in Johannesburg, South Africa, and will involve working with a global leader in filtration and media solutions.

The successful candidate will have a strong background in technical sales, with a focus on filtration and cooling systems, engines, and hydraulic systems. They will also have experience in the mining industry and be familiar with mechanical systems.

Key Responsibilities:

  • Support the account team in developing and maintaining positive customer relationships.
  • Assist in organizing customer visits and negotiations.
  • Support the account team in identifying customer needs.
  • Provide information to the account team to support the negotiation and implementation of contracts with accounts.
  • Coordinate communication and interfaces with the customer at appropriate levels.
  • Coordinate internal communication across sales roles and segments and/or with internal stakeholders.
  • Support the account team to meet revenue and share goals within assigned accounts.
  • Act as a champion for the voice of the customer within the business.
  • Support projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.

Requirements:

  • College, university, or equivalent degree in technical support, sales, or a related subject.
  • 5+ years of experience required in the technical/mechanical field.
  • Strong knowledge of mechanical systems, filtration and cooling, engines, and hydraulic systems.
  • Mining experience is mandatory.
  • This position may require licensing for compliance with export controls or sanctions regulations.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Technical Account Management Specialist looking for a new challenge, please submit your application.



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