Technical Account Management Professional

2 weeks ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time
Job Description:

For our client, a global leader in filtration and media solutions, we seek a Technical Account Management Specialist to join their office in South Africa - Johannesburg.

As a key member of the account team, the successful candidate will support the development and maintenance of positive customer relationships, identifying customer needs, and providing information to support contract negotiations.

Responsibilities:

  • Support the account team in developing and maintaining positive customer relationships.
  • Assist in organizing customer visits and negotiations.
  • Support the account team in identifying customer needs.
  • Provide information to the account team to support the negotiation and implementation of contracts with accounts.
  • Help coordinate communication and interfaces with the customer at appropriate levels.
  • Coordinate internal communication across sales roles and segments and/or with internal stakeholders.
  • Support the account team to meet revenue and share goals within assigned accounts.
  • Act as a champion for the voice of the customer within the business.
  • Support projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.

Qualifications:

  • College, university, or equivalent degree in technical support, sales, or a related subject or an acceptable combination of education.
  • 5+ years of experience required in the technical/mechanical field.
  • Tech: mechanical systems, filtration and cooling, engines and hydraulic systems.
  • Mining experience is mandatory.
  • This position may require licensing for compliance with export controls or sanctions regulations.


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