Customer Service Coordinator

1 week ago


East Rand, South Africa Unique Personnel Ltd Full time
Job Description:
Unique Personnel Ltd seeks an exceptional Front Office Representative to join our team. As a key member of our front office, you will be responsible for providing top-notch customer service and support to our clients.

About the Role:
We are looking for a highly organized and detail-oriented individual with excellent communication skills to manage our reception area. The successful candidate will have a professional attitude and appearance, with the ability to multitask and prioritize tasks effectively.

Key Responsibilities:
* Greet and welcome guests, direct visitors to the appropriate person or office
* Answer, screen, and forward incoming phone calls in a timely and professional manner
* Maintain a tidy and presentable reception area, ensuring all necessary stationery and materials are available
* Provide accurate information to clients in person, via phone, or email
* Receive, sort, and distribute daily mail and deliveries efficiently
* Monitor logbooks, issue visitor PPE, and maintain office security
* Order front office supplies, manage inventory, and update calendars
* Perform various clerical duties such as filing, photocopying, transcribing, and faxing reports

Requirements:
* Matric qualification
* 1 year of experience in a similar role, preferably in a receptionist or front office position
* Proficiency in Microsoft Office Suite
* Excellent written and verbal communication skills
* Ability to work independently and as part of a team
* Strong organizational and time-management skills
* Customer service-oriented attitude

Salary: R150,000 - R180,000 per annum, depending on experience.

About Unique Personnel Ltd:
Unique Personnel Ltd is a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. We strive to provide exceptional service and support to our clients and candidates alike.

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