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Front of House Operations Manager

2 months ago

Durban, KwaZulu-Natal, South Africa Tsebo Group Full time
Front of House Manager Job Description

We are seeking a skilled Front of House Manager to oversee the Front of House department, ensuring exceptional customer service and a seamless experience for clients and patients.

About Tsebo Solutions Group

Tsebo Solutions Group is a leading African Integrated Workplace Management Solutions Provider, offering clients reduced costs, risk, and complexities, along with increased quality, efficiency, and productivity.

Our Services

We specialize in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more.

Our Approach

We develop our people - the heart of Tsebo - to provide a knowledgeable workforce that understands every nuance of our clients' needs.

Join Our Team

As a Front of House Manager, you will be responsible for managing the Front of House department, including staff, clients, and patients' relations, and improving customer service.

Key Responsibilities

  1. Manage the Front of House department to ensure exceptional customer service and a seamless experience for clients and patients.
  2. Develop and implement strategies to improve customer service and satisfaction.
  3. Lead and motivate the Front of House team to achieve high standards of service delivery.
  4. Collaborate with other departments to ensure a cohesive and efficient service delivery.

What We Offer

Tsebo Solutions Group offers a dynamic and challenging work environment, opportunities for career growth and development, and a competitive compensation package.