Front of House Team Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Powerpoint lifestyles Full time

Role Overview

The Front of House Supervisor is responsible for overseeing the daily operations of our restaurant, ensuring a seamless customer experience and maintaining high standards of service quality.

Key Responsibilities

  • Manage the front-of-house team, including scheduling shifts and conducting performance evaluations
  • Address operational issues, such as customer inquiries and complaints, staffing shortages, and equipment malfunctions
  • Oversee cash registers, process payments, and ensure accurate financial transactions
  • Monitor stock levels of supplies and place orders when necessary
  • Maintain safety and food quality standards

Requirements

  • Post-Matric qualification in hospitality, business management, or a related field
  • Minimum 5 years' work experience, with 3 years in a supervisor role
  • Food and beverage knowledge
  • Planning and organizational skills
  • Leadership and management skills
  • Attention to detail
  • Excellent communication skills
  • Knowledge of relevant health and safety regulations

About Us

At Powerpoint Lifestyles, we are committed to providing exceptional customer experiences and maintaining high standards of service quality. If you are a motivated and experienced individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.



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