Leading Tourism Specialist
2 weeks ago
This position is based in either Johannesburg or Cape Town. Candidate Requirements:
Matric certificate with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality
4-5 years experience at a senior level
Experience in handling customer relationships and developing & promoting products and services in the inbound travel industry
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy
Working knowledge of TourPlan and Wetu or similar booking/operating system
Great product knowledge on Southern & East Africa (Tanzania & Kenya)
Personal or educational travel experience required
Excellent attention to detail
Excellent communication skills both written and oral, in English
Foreign European language skills advantageous
Creative, organized, and good communication skills
Ability to work under pressure without compromising accuracy
Ability to pace oneself and prioritise demands
Team worker and ability to interface with various departments
Good follow-up skills
Consistent approach to quality of output, service and result-orientated
Good administrator and professional in all dealings
Dedicated to customer satisfaction and wanting to 'go the extra mile'
Self-starter with high energy levels.
We offer an attractive salary package ranging from R550,000 to R750,000 per annum, depending on experience.
Job DescriptionIn this role, you will be responsible for designing and implementing tourism programmes that meet the needs of our clients. You will work closely with our team to develop and promote products and services, as well as handle customer relationships and provide exceptional service.
Required Skills and Qualifications- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality
- 4-5 years experience at a senior level
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
We offer a range of benefits, including medical aid, retirement fund, and annual leave.
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