National Key Accounts Manager
1 month ago
This role is accountable for managing a portfolio of key accounts at a national level. The successful candidate will promote sales growth and customer satisfaction by successfully executing on the key accounts strategy and effectively managing relationships with key stakeholders.
Key Accountabilities and Outputs- Manage National Key Accounts
- Establish and maintain scalable relationships with key stakeholders within Key Accounts
- Ensure sales targets within accounts portfolio are effectively and timeously achieved
- Support achieving alignment on requirements, processes and agreements to ensure seamless engagement between parties
- Drive efficient and effective relationships by ensuring that requests, inquiries, returns and complaints are addressed and resolved timeously
- Contribute to developing and driving the National Key Account Management framework
- Contribute towards establishing a viable Commercial Model for The Beverage Company
- Contribute to Customer and Product Segmentation Modelling, and Channel Strategy Development
- Provide inputs to drive growth through new and existing Product Development
- Support with, and collaborate on the implementation of various Business Development initiatives
- Contribute towards establishing Commercial Best Practices within The Beverage Company
- Ensure that Sales Order Creation and Management are optimised for Key Accounts
- Ensure the availability of timely and accurate customer and sales information
- Ensure that Sales Order Management is carried out accurately and timeously in order to ensure customer service delight
- Actively participate in strategic planning and budgeting processes
- Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
- Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
- Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
- Bachelors Degree (3 years) / NQF level 7 (Essential)
- Up to 4 years experience (Operational Execution) Trade relationships
- Strong negotiation and collaborative skills
- Sales and Trade Execution skills
- Developing and leading teams
- Buying Group relationships
- Collaborate internally and externally to achieve favourable OTIF outcomes
- Robust IT Skills
- Communication
- Problem Solving
- Relationships Maintained
- Accountability
- Collaboration
- Continuous Improvement
- Decision Making
- Knowledge of Business
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