RMA Professional
2 days ago
We require an experienced RMA Technician for a 6-month contract to troubleshoot and repair electronic devices at the component level.
Responsibilities:
Adhere to the SLA to troubleshoot and repair/replace company products efficiently, including tasks such as replacing flash chips.
Client Training: Visit clients across South Africa to provide training on product repairs and maintenance.
Fault Management: Record and manage faulty devices and spares using the company's internal system.
Documentation: Prepare necessary paperwork, including weekly reports, operations manuals, and repair handbooks.
Quality Analysis: Provide product quality analysis reports to headquarters.
Additional Tasks: Assist with swap-out processes and manage device records in the RMA system.
Requirements:
Technical qualification or equivalent experience in electronics or IT, strong problem-solving skills, and excellent communication skills.
Estimated Salary: R480 000 per annum, depending on experience.
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