Insurance Business Growth Specialist

1 week ago

Johannesburg CBD, South Africa Rand Mutual Admin Services Full time

Join Rand Mutual Admin Services as an Insurance Business Growth Specialist, a role that comes with a competitive salary package and various benefits. Our company is 130 years strong, offering great opportunities for personal and professional development.

About the Role:

  • We are seeking a skilled individual to grow our Top 50 business lives through effective customer engagement and the position of a value proposition to targeted employers.
  • You will be responsible for managing and resolving client services queries, visiting clients to assist with the submission of the Return on Earnings, and improving customer experience by addressing customer pain points.
  • You will also be required to provide first line product, process and technical support to customers, identify up-selling and cross-selling opportunities, follow up on leads and referrals, and adhere to TCF principles.
  • Liaising and maintaining good relationships with all the employers is crucial, including following up on customer issues, setting up continuous sessions with clients, and ensuring that RMA provides the right service.

About You:

  • You should have a NQF Level 6 Diploma in Insurance or a related field, with long-term insurance or medical insurance experience.
  • A minimum of 3-5 years of experience in insurance sales, service, claims environment would be preferable.
  • Experience in selling and growing business, generating leads, managing customer relationships, handling customer complaints, and administering customer satisfaction surveys is essential.
  • You must have sound knowledge of COID and Life Insurance Products, knowledge of industry regulations, and excellent verbal communication and writing skills.
  • Additionally, you should be computer literate, able to check work accurately, proficient in the use of email and internet, and possess administrative skills.

What We Offer:

  • A competitive salary package and various benefits, including flexible work arrangements and opportunities for personal and professional development.
  • The role comes with a wide range of responsibilities, including growing business lives, managing client services, and providing first-line support to customers.
  • As an Insurance Business Growth Specialist, you will have the opportunity to work in a stable company with a strong reputation, making a significant impact on our Top 50 business.

Salary: The estimated salary for this role is around R 800,000 - R 1,200,000 per annum, depending on experience and qualifications.

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