Customer Service Representative
7 days ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for managing ticket sales and financial transactions, ensuring exceptional customer service and fostering trust with passengers.
Main Responsibilities:
- Receive and secure funds from passengers
- Issue receipts for payments made
- Compile daily revenue figures
- Respond to passenger inquiries and complaints
- Complete administrative documentation
Requirements:
- Grade 12 / Matric / National Senior Certificate or equivalent qualification
- Up to 1 year of experience in a similar role
- Proficiency in computer skills
- Able to work under pressure and meet deadlines
- Will to work shifts and adapt to changing circumstances
About the Company:
Unitrans is a leading transportation company dedicated to providing excellent services to our customers. We value our employees and strive to create a positive and inclusive work environment.
Benefits:
- Competitive salary estimated at R20,000 - R30,000 per month
- Opportunities for career growth and development
- A supportive and dynamic team environment
Additional Information:
This role requires the ability to work effectively in a fast-paced environment, provide excellent customer service, and maintain accurate financial records. If you possess strong communication skills, attention to detail, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
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