Head of Client Services

1 month ago


South Beach, KwaZulu-Natal, South Africa Dimension Data Full time
Job Summary

Dimension Data is seeking a highly skilled and experienced Head of Client Services to join our team. As a key member of our leadership team, you will be responsible for managing multiple client relationships and ensuring the delivery of high-quality services to our clients.

The ideal candidate will have a strong background in client management, with experience in leading teams and driving business growth. You will be responsible for developing and implementing strategies to improve client satisfaction and retention, as well as identifying new business opportunities.

Key Responsibilities

  • Manage multiple client relationships and ensure the delivery of high-quality services
  • Develop and implement strategies to improve client satisfaction and retention
  • Identify new business opportunities and develop plans to pursue them
  • Lead and manage a team of client delivery specialists
  • Collaborate with internal stakeholders to ensure seamless delivery of services

Requirements

  • Proven experience in client management and team leadership
  • Strong business acumen and commercial skills
  • Excellent communication and interpersonal skills
  • Ability to work well in a pressurized environment
  • ITIL certification

About Dimension Data

At Dimension Data, we empower our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.



  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job SummaryThe Head of Client Services will be responsible for managing multiple client relationships and ensuring client satisfaction, service delivery, and contract profitability for regional client contracts. This role requires strong leadership and relationship-building skills, as well as the ability to work well in a pressurized environment.The ideal...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Are you a seasoned professional seeking a challenging role that requires strategic thinking, exceptional communication skills, and a proven track record of delivering high-quality service to clients?About the RoleWe are seeking a highly skilled Senior Client Service Delivery Manager to join our team at Dimension Data. As a key member of our Client Services...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job Title: Client Delivery ManagerDimension Data is seeking a highly skilled Client Delivery Manager to join our team. As a Client Delivery Manager, you will be responsible for the overall management of client contracts, ensuring client satisfaction, service delivery, and contract profitability.Key Responsibilities:Manage client relationships and ensure...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job DescriptionAt Dimension Data, we are seeking a highly skilled Senior Client Relationship Manager to join our team. As a key member of our organization, you will be responsible for managing client contracts, ensuring client satisfaction, and driving service delivery excellence.Key Responsibilities:Manage client relationships and ensure timely delivery of...


  • South Beach, KwaZulu-Natal, South Africa Investec Full time

    We are committed to diversity and inclusion when recruiting.Description of the roleTo retain and maintain strong relationships with Medical Sector clients. The role includes cross-selling the full Private Bank offering and positioning the Investec Group.The ResultsSales ManagementClient Management and Experience• Provide high-quality client service with...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job Title:Managed Services ArchitectAbout the Role:The Managed Services Architect will be responsible for designing and implementing complex managed service solutions to meet client requirements. This will involve integrating technology and service design across multiple domains, delivery units, or geography.Design complex managed service solutions to meet...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job Description:We are seeking an experienced Technical Service Design Authority to join our team at Dimension Data. As a seasoned professional, you will play a crucial role in designing and implementing new delivery models in a significant globally federated delivery organisation.About the Role:This is a career-oriented, journey-level position that requires...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    The role of a Financial Services Specialist at Old Mutual requires a high level of expertise in providing financial advice to clients. The position is ideal for individuals with a strong understanding of the customer value proposition and compliance framework.Key areas of focus include:Financial Advice: Providing tailored advice to clients, ensuring that...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    About the Role:This senior position is responsible for leading a team of client delivery specialists, ensuring exceptional service delivery and contract profitability for regional clients. The successful candidate will have a proven track record in managing high-level relationships with clients, driving business growth, and maintaining strong internal...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job OverviewWe are seeking a seasoned professional to lead our service design efforts, driving innovation and transformation across our global operations. As a Global Service Design Lead, you will be responsible for designing and implementing new delivery models, leveraging your expertise in IT Service Management and operations.About the RoleThis is a key...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job OverviewWe are seeking a skilled Financial Consultant to join our team at Old Mutual. As a key member of our sales team, you will be responsible for providing excellent client service and financial education.Key ResponsibilitiesMeet monthly sales targets for lending and other products.Meet collections and arrears targets for lending products.Educate...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job Overview">This role involves providing exceptional client service and financial education, while achieving sales targets through the promotion of Old Mutual and other products.The incumbent is individually accountable for driving results through their own efforts, focusing on meeting monthly sales targets for lending and other products.Key...


  • South Beach, KwaZulu-Natal, South Africa Investec Full time

    Job OverviewWe are seeking a highly skilled and experienced Senior Business Development Specialist to join our team. In this role, you will be responsible for driving business growth and expansion by identifying new opportunities, building relationships with key stakeholders, and delivering exceptional customer service.About the RoleThis is an excellent...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Transforming Lives through Financial ExpertiseOld Mutual is a pioneer in Africa's insurance industry, driven by a passion for empowering individuals and communities.About the RoleWe are seeking highly motivated and results-driven professionals to join our team as Financial Advisors.About YouYou will be responsible for championing our valued customers'...


  • South Beach, KwaZulu-Natal, South Africa Finding Personnel (Pty) Ltd Full time

    Job Title: Freight and Logistics Sales RepresentativesJob Summary:We are seeking a highly motivated and experienced Freight and Logistics Sales Representatives to join our team at Finding Personnel (Pty) Ltd. The successful candidate will play a critical role in promoting and selling freight services to clients, both internally and externally.Key...


  • South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    About the RoleAs a Sales Specialist at Dimension Data, your primary objective will be to take Dimension Data's modern workplace message into the market, working with assigned clients to develop their workplace roadmaps and drive the sale of Dimension Data's mobility and RPA solutions to grow our share of wallet within the account patch.ResponsibilitiesEngage...


  • South Beach, KwaZulu-Natal, South Africa Finding Personnel (Pty) Ltd Full time

    Freight and Logistics Sales Representative Job SummaryThe Freight and Logistics Sales Representative plays a crucial role in the transportation and logistics sector, focusing on building and maintaining relationships with clients to promote and sell freight services.This role involves both internal (office-based) and external (field-based) sales efforts,...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a highly motivated and experienced Commercial Insurance Specialist to join our team at Old Mutual. The successful candidate will be responsible for providing quality direct sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.Key...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a skilled Commercial Insurance Specialist to join our team at Old Mutual. As a Commercial Insurance Specialist, you will be responsible for providing quality direct sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.Key Responsibilities...


  • South Beach, KwaZulu-Natal, South Africa Investec Full time

    Company OverviewAt Investec, we are a leading financial services group with a strong focus on delivering exceptional client experiences. Our business is built on a foundation of innovative thinking, expert knowledge, and a passion for helping our clients achieve their goals.SalaryWe offer a highly competitive salary package that reflects the importance of...