Digital Transformation Consultant

1 month ago


Cape Town, Western Cape, South Africa Emporium Human Capital Full time
About the Role

We are seeking a highly motivated and experienced Digital Transformation Consultant to join our team at Emporium Human Capital. As a Digital Transformation Consultant, you will play a crucial role in driving the adoption of our software solutions and ensuring seamless client onboarding experiences.

Key Responsibilities:

  • Develop and implement comprehensive digital transformation strategies to optimize client adoption of our software.
  • Build strong relationships with clients to understand their business needs and preferences.
  • Migrate data from clients' previous solutions to our platform.
  • Design and deliver online training sessions to ensure clients can maximize the value of our software.
  • Conduct regular client usage audits and consultation sessions to identify areas for improvement.
  • Provide expert guidance and support to clients to resolve queries and issues.
About You

To be successful in this role, you will need:

  • 1+ years of experience in account management, customer success, or online training in the software industry.
  • A proven track record in property management.
  • Excellent interpersonal skills to build new relationships and communicate effectively.
  • The ability to work under pressure and manage multiple priorities.
  • Tech-savviness and proficiency in software applications.
What We Offer

In return for your expertise and dedication, we offer a competitive salary range of R18 000 to R23 000 per annum, based on your location and level of experience.

This role offers a unique opportunity to make a real impact on our clients' businesses and contribute to the growth and success of our organization. If you are passionate about delivering exceptional customer experiences and driving digital transformation, we want to hear from you.



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