Digital Transformation Specialist

2 days ago


Cape Town, Western Cape, South Africa Oxford University Press Southern Africa Full time
Job Title: Digital Transformation Specialist

Oxford University Press Southern Africa is seeking a highly skilled Cross-functional Support Specialist to join our team in the Western Cape region.

We offer an attractive salary of R800,000 - R1,200,000 per annum, commensurate with experience and qualifications.

About the Role:
  • The successful candidate will be responsible for delivering targeted digital support across all Education Platforms, working closely with Sales teams to ensure seamless customer onboarding and retention.
  • Key Accountabilities include delivering customer-facing digital platform walk-throughs, supporting training sessions, and up-selling/cross-selling subscriptions to education institutions as appropriate.
Requirements:
  1. Degree-level qualification or equivalent in a relevant field.
  2. A minimum of 2-3 years' experience working with digital platforms and reporting.
  3. Strong analytical skills, with the ability to interpret and communicate technical information effectively.
  4. Proven track record in a customer-facing role, with excellent communication and presentation skills.
  5. Action-oriented, strategic thinker, and problem solver, with strong collaboration, influencing, and facilitation skills.
What We Offer:
  • An opportunity to work with a leading publisher of educational resources in South Africa.
  • Professional development opportunities to enhance your skills and expertise.
  • A dynamic and supportive work environment that fosters innovation and collaboration.


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