Global Driver Platform Customer Service Representative
2 days ago
We are seeking a Global Driver Platform Customer Service Representative to join our team in Cape Town on a 6-month contract. In this role, you will provide exceptional support to our driver partners and contribute to their overall satisfaction.
Job Summary- Deliver outstanding customer service to our driver partners
- Design and implement effective initiatives to improve customer satisfaction
- Manage time effectively to meet deadlines and achieve goals
- Verify and review vehicle documents
- Offer customized solutions to address driver partner concerns
- Resolve issues efficiently
- Support in onboarded partner drivers
- Highly qualified individual with a Matric qualification
- Minimum 4-6 years of customer service experience, preferably in international campaigns
- Ability to think creatively and develop innovative solutions
- Energetic and focused individual with strong communication skills
- Proficient in using Microsoft Office applications, including PowerPoint and Google Docs/Sheets
- Excellent English communication skills
- Strong analytical and time management skills
- Customer-centric approach
- Clear criminal record
The estimated annual salary for this role is approximately R260,000 - R310,000, depending on qualifications and experience.
About Isilumko Staffing (JHB)Isilumko Staffing (JHB) is a reputable staffing agency dedicated to providing exceptional services to our clients and candidates.
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