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Customer Journey Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa The Unlimited Group Full time

The Unlimited Group is on the hunt for a talented individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for driving the digital transformation of our customer journey and ensuring a seamless brand experience.

You will work closely with cross-functional teams to leverage data insights and enhance customer experiences. Your expertise in customer experience will be invaluable in influencing change within the business.

As a senior leader, you will be expected to:

  1. Drive the digital transformation of our customer journey
  2. Lead quality engagements across all touchpoints
  3. Ensure a seamless brand experience

This is an exciting opportunity for a seasoned professional to make a meaningful impact at The Unlimited Group.