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Claims Professional Job in Financial Services
1 week ago
Job Summary
We are seeking a Claims Consultant to join our team and process claims efficiently and accurately.
Main Responsibilities:
- Claims Processing
Draw on relevant criteria to process claims efficiently and accurately. - Customer Relationship Management
Carry out standard activities to complete customer requests. - Data Analysis and Decision Making
Investigate claims, analyse information, and make decisions according to established criteria. - Operational Efficiency
Organise work schedule to complete tasks within set parameters. - Support and Development
Produce and provide best practice support to customers on the claims administration process. - Communication and Document Control
Respond to routine requests using telephonic conversation or emails and create and maintain files containing correspondence relating to policies and matters. - Claim Documentation
Prepare and manage claim documentation for customers.
Qualifications and Experience
Grade 12 or SAQA Accredited Equivalent; 1 or more years' Financial Services industry experience; Call Centre Experience; STI experience; 1 or more years' Claims Experience.
