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Claims Service Expert

1 week ago

Johannesburg, Gauteng, South Africa Santam Insurance Full time

Job Summary

We are seeking a skilled Claims Service Consultant to join our team. As a Claims Service Consultant, you will be responsible for managing motor claims, ensuring that they are processed efficiently and effectively. This will involve communicating with clients, intermediaries, and service providers to resolve queries and concerns.

Key Performance Indicators

  • Meet service level agreements for claim registration.
  • Ensure accuracy of data captured on Santam and broker systems.
  • Provide exceptional customer service.

Requirements

  • Matric certificate
  • 2-4 years' experience in claims processing
  • Fully computer literate (MS Office)
  • Strong analytical skills