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Director of Claims Services

1 week ago

Johannesburg, Gauteng, South Africa Santam Insurance Full time

Santam Insurance is a leading provider of general insurance solutions in Southern Africa, with a strong presence in emerging markets. We are committed to delivering exceptional customer experiences and excellence in claims management.

Job Summary
  • To lead a team of claims specialists, guiding them in their work and providing coaching and mentoring to enhance their skills and knowledge.
  • To develop and implement policies and procedures to ensure effective claims handling and minimize settlement times.
  • To work closely with other departments to ensure seamless communication and collaboration.

The ideal candidate will have a strong background in claims management, excellent leadership skills, and the ability to drive results. If you are passionate about delivering outstanding customer service and are looking for a challenging role, this could be the opportunity for you.