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Customer Relationship Manager

1 week ago

Johannesburg, Gauteng, South Africa Real Promotions Full time

We are seeking a Customer Relationship Manager to join our team at Real Promotions. As a CRM, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.

Key Responsibilities:
  • Relationship Building: Develop and maintain strong relationships with customers to increase loyalty and retention
  • Sales Strategy: Collaborate with the sales team to develop and execute effective sales strategies
  • Market Analysis: Analyze market trends and competitor activity to identify new business opportunities
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity
Requirements:
  • Education: Matric or equivalent qualification (N4)
  • Experience: Telecoms experience is advantageous
  • Skills: Advertising, Communication & PR skills