Dutch Language Customer Service Representative

5 days ago


Polokwane, Limpopo, South Africa Black Pen Recruitment Full time
{"title": "Customer Service and Sales Representative - Dutch", "subtitle": "Join our team as a Customer Service and Sales Representative - Dutch and work with a prestigious airline brand.", "content": "

We are seeking a highly skilled and motivated Customer Service and Sales Representative - Dutch to join our team. As a Customer Service and Sales Representative - Dutch, you will be responsible for providing exceptional customer service and sales support to our clients in the Dutch language.

Key Responsibilities:

  • Provide customer service and support to clients in the Dutch language
  • Work with airline reservations systems and handle voice calls in English and Dutch
  • Assist passengers with pre and post-flight departure travel-related queries
  • Meet specific key performance indicators and client service levels

Requirements:

  • Native level fluency in Dutch language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding

We offer:

  • Fully paid product and systems training
  • 4 weeks of fully paid training
  • Probation period: 4 months

Black Pen Recruitment is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.", "company": "Black Pen Recruitment"}



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