German Speaking Customer Service Representative
2 days ago
We are seeking a highly skilled and multilingual Customer Service Agent to join our team in Cape Town, South Africa. As a German speaking Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and ensuring their travel experiences are seamless.
Key Responsibilities:- Provide booking support, itinerary changes, and travel recommendations to customers
- Resolve customer issues with enthusiasm and professionalism
- Share your knowledge of travel destinations and tips with customers
- Collaborate with a diverse, multilingual team to create memorable travel experiences
- Fluent in German and English
- Strong communication and interpersonal skills
- A passion for travel and exploring new destinations
- Customer-focused with problem-solving abilities
- Willingness to work flexible hours, including weekends and holidays
If you meet the above requirements and are passionate about delivering exceptional customer service, we would like to hear from you. Please send your CV through today.
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