Senior Travel Programme Coordinator

2 weeks ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
About the Role

We are seeking a highly experienced Senior Travel Programme Coordinator to join our team at Black Pen Recruitment. This is a fantastic opportunity for an individual with strong expertise in travel and tourism, particularly in Southern Africa.

The ideal candidate will have a minimum of 5 years' experience within the travel industry, with a proven track record in designing and executing FIT travel programmes. Proficiency in German language is essential, and knowledge of WETU and Travelogic is advantageous.

Key Responsibilities
  • Design and preparation of bespoke travel itineraries for clients based in Southern Africa, ensuring alignment with their brief, budget, needs, and capabilities.
  • Creation and costing of leisure travel programmes within the company's destination portfolio.
  • Ensure seamless execution of client programmes, including booking implementation, accounting, and invoicing.
  • Provide exceptional customer service, communicating effectively with clients, management, and team members.
  • Manage workload efficiently, prioritizing key clients and urgent requests, while maintaining accurate records and reporting progress.
Requirements
  • Diploma or degree in Tourism, Hotel Management, or Events Management.
  • Advanced knowledge of MS Office applications, including Word, Excel, and PowerPoint.
  • Strong analytical and problem-solving skills, with ability to find solutions and take immediate action on issues.
  • Familiarity with Smart quoting and ability to implement and maintain effective processes.
What We Offer

This is a full-time position offering a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience. The successful candidate will also enjoy a hybrid work environment and opportunities for growth and development within the company.

Cape Town is a vibrant city with a diverse culture, stunning natural beauty, and endless opportunities for outdoor enthusiasts. If you are a motivated and results-driven individual with a passion for travel and tourism, we encourage you to apply for this exciting opportunity.



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