Customer Experience Support Expert
4 days ago
Quantanite is seeking a skilled Helpdesk Technician to join our team. As a key member of our IT support team, you will provide technical support to our customers, troubleshoot technical issues, and ensure customer satisfaction.
You will have the opportunity to develop your technical skills, work collaboratively with colleagues, and contribute to maintaining high-quality service.
Main Duties- Technical Support: Assist customers with technical issues, troubleshooting software, hardware, and network problems.
- Problem-Solving: Resolve technical challenges, escalating complex issues to senior support when necessary.
- Communication: Clearly explain technical concepts to non-technical users, ensuring customer satisfaction.
- Ticketing & Documentation: Log customer interactions, including issues, solutions, and follow-ups, in the helpdesk system.
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Customer Support and Solutions Expert
3 days ago
Johannesburg, Gauteng, South Africa Objective Personnel Full timeJob Details:We are seeking a skilled Customer Support and Solutions Expert to join our team at Objective Personnel. As a key member of our team, you will be responsible for providing technical support to customers through various channels, including WhatsApp and online orders.About the Role:As a Repair and Installation Professional, you will be responsible...
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Technical Support Specialist
4 days ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeJob DescriptionBlueion Support Services is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing expert technical assistance to our clients, resolving complex issues, and ensuring seamless operation of our IT infrastructure.The ideal candidate will possess excellent...
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Network and Server Operations Expert
4 days ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeJob RequirementsTo succeed as a Network and Server Operations Expert at Blueion Support Services, you will need to possess a strong background in networking and server administration. You will be responsible for designing, implementing, and maintaining our network infrastructure, ensuring seamless communication between teams and departments.The successful...
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IT Expert Support Professional
5 days ago
Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full timeThis senior-level support specialist will serve as the go-to expert for executive technical support, ensuring seamless issue resolution while maintaining confidentiality.The ideal candidate will possess strong technical knowledge of MS Office 365, operating systems, and related subsystems. Furthermore, they will have experience managing AD account management...
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Functional Support Expert
2 days ago
Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full timeStandard Bank of South Africa Limited is seeking a highly skilled Functional Support Expert to join its dynamic team in Johannesburg, South Africa. The ideal candidate will provide expert guidance and support to clients, ensuring the optimal functioning of their business systems and processes.Responsibilities:Contribute to service stability, availability,...
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Customer Development Expert
4 days ago
Johannesburg, Gauteng, South Africa Unilever Brazil Full timeThe Net Revenue Management Business Partner will play a critical role in driving revenue growth and market share through data-driven insights and recommendations.This role will work closely with cross-functional teams to deliver analytics and insights that drive business decisions.The ideal candidate will possess a strong analytical mindset, excellent...
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Client Support Expert
4 days ago
Johannesburg, Gauteng, South Africa FNB Namibia Full timeJob DescriptionAshburton Investments is seeking a highly skilled Client Support Expert to provide excellent service to clients. The successful candidate will have at least 2-5 years' experience in Financial Services and a relevant degree or diploma.In this role, you will be required to provide customers with prompt service, understand their needs, and...
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Customer Experience
4 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeJob title : Customer Experience (CX) SpecialistJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThis role acts as custodian of customer knowledge and the experience customers (and in time advisers) have across the Goals, Rewards and Digital portfolio. The incumbent is...
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Senior Support Solutions Expert
5 days ago
Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full timeThe Senior Support Solutions Expert will be responsible for delivering technical support to executives, ensuring confidentiality and swift resolution of complex issues.The ideal candidate will possess strong technical knowledge of MS Office 365, operating systems, and related subsystems, as well as experience managing AD account management and working within...
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Customer Support Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa AFRIZAN Full timeAre you a highly technical and detail-oriented leader with a passion for optimising customer support operations?A leading technology-driven company is looking for a Customer Support Operations Manager to oversee its end-user support services. This role is ideal for a proactive problem-solver who excels in managing client relationships, driving process...
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Customer Support Operations Manager
1 week ago
Johannesburg, Gauteng, South Africa AFRIZAN Full timeAre you a highly technical and detail-oriented leader with a passion for optimising customer support operations?A leading technology-driven company is looking for a Customer Support Operations Manager to oversee its end-user support services. This role is ideal for a proactive problem-solver who excels in managing client relationships, driving process...
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Technical Support Expert
2 days ago
Johannesburg, Gauteng, South Africa Bidvest International Logistics Full timeAbout the JobWe are seeking an experienced Technical Support Expert to join our IT team at Bidvest International Logistics. As a key member of our technical support group, you will be responsible for providing high-quality technical assistance to our end-users.Key AccountabilitiesDeliver exceptional customer service and technical support to end-users.Analyze...
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Customer Experience Supervisor
5 days ago
Johannesburg, Gauteng, South Africa PayJoy Inc. Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Experience Manager to lead our customer support team. The ideal candidate will have a proven track record of delivering exceptional customer experiences, driving business growth, and maintaining operational excellence.Develop and implement customer-centric strategies to drive...
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Customer Experience
2 days ago
Johannesburg, Gauteng, South Africa iqbusiness Full timeAre you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...
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Customer Experience Executive
3 weeks ago
Johannesburg, Gauteng, South Africa NM Staffing Solutions (Pty)Ltd Full timeOur client in the Automotive Industry, Northcliff, is looking for a Customer Experience Executive.Minimum Qualification:Grade 12 is essentialCustomer facing certification or diplomaLeadership skillsExperience:At least 2-years of experience in a customer interfacing roleCritical on the Job Skills Synopsis:Superior customer engagementAble to work under...
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Customer Experience Manager
5 days ago
Johannesburg, Gauteng, South Africa Sybrin Full timeSybrin Systems prioritizes delivering exceptional products and secure solutions, leveraging our ISO 9001:2015 certification for Quality Management and ISO 27001:2013 for Information Security Management. As an employee of Sybrin Systems, you'll undergo regular training to deepen your understanding of your role in the security and quality ecosystem. This...
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Customer Experience Manager
2 days ago
Johannesburg, Gauteng, South Africa Promapp Full timeJob DescriptionWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for ensuring the successful adoption and growth of our solutions among existing top annual recurring revenue (ARR) customers.Your primary focus will be on relationship development, exploring new use cases,...
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Customer Experience Director
3 days ago
Johannesburg, Gauteng, South Africa Unique Personnel (Pty) Ltd Full timeCustomer Service and Sales Development ManagerWe are looking for an experienced and results-driven Customer Service and Sales Development Manager to join our team. This leadership role demands a professional with expertise in process optimization, customer service enhancement, and team management.Key Responsibilities:Lead a large inbound customer service...
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Head of Customer Support
1 week ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeHead of Customer SupportAbout the Role:We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a...
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Head of Customer Support
1 week ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeHead of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a...