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Client Support Expert

1 week ago

Johannesburg, Gauteng, South Africa FNB Namibia Full time
Job Description

Ashburton Investments is seeking a highly skilled Client Support Expert to provide excellent service to clients. The successful candidate will have at least 2-5 years' experience in Financial Services and a relevant degree or diploma.

In this role, you will be required to provide customers with prompt service, understand their needs, and process their requests. You will also build and maintain strong relationships with our internal and external stakeholders.

This is an exciting opportunity to work in a dynamic and growing asset manager, with access to challenging projects and opportunities for innovation.

Key responsibilities include:

  • Delivering service that exceeds customer expectations.
  • Providing customers with relevant information to keep them informed of products and services.
  • Attending to client requests, incidents, and queries, and capturing query details accurately for future reference.