Technical Support Professional for iStore Stellenbosch
1 week ago
Company Overview: We are a leading organization, Core Group, providing cutting-edge solutions and services to our customers. Our team is comprised of dedicated professionals who strive for excellence in everything we do.
Salary: R 120,000 per annum, commensurate with experience
Job Description: As a Technical Support Consultant at Core Group, you will play a vital role in ensuring seamless customer experiences. Your primary responsibilities will include:
- Providing technical support to our valued customers through efficient troubleshooting and resolution of technical issues
- Delivering software support and training to customers as required
Required Skills and Qualifications: To excel in this position, you will need:
- A minimum of A+/N+ IT qualification
- Completed Matric
- Experience in Helpdesk/1st Line Support
Benefits: As a valued member of our team, you can expect a comprehensive compensation package, including a competitive salary, opportunities for growth and development, and a collaborative work environment that fosters innovation and success.
Key Skills: The ideal candidate should possess tenacity, conflict management skills, situational awareness, and a commitment to learning and development. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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