Reception Services Coordinator
2 days ago
Welcome to Hallmark Professional Intake, a leading organization dedicated to providing exceptional services. We are seeking an experienced Reception Services Coordinator to join our team.
About the RoleThis is a critical position that requires excellent communication and interpersonal skills. As a Reception Services Coordinator, you will be responsible for delivering outstanding customer service to our visitors and guests.
Key Responsibilities- Greet and welcome visitors and guests in a professional manner.
- Direct them to the appropriate areas and ensure they have all necessary information.
- Maintain a safe and secure environment for visitors and staff by operating and monitoring CCTV systems.
- Handle reservations and payments efficiently and accurately.
- Provide information and assistance to visitors, answering their inquiries promptly and professionally.
- Answer telephone calls, take messages, and provide accurate information to callers.
- Ensure the lobby and reception area are kept clean and tidy at all times.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Familiarity with CCTV systems and reservation software.
- Ability to work independently and as part of a team.
- Possess a high level of professionalism and discretion when handling confidential information.
We offer a competitive salary of $40,000 per annum, commensurate with experience, plus benefits package including health insurance, paid time off, and opportunities for professional growth and development.
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