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Customer Service Representative

1 week ago

Midrand, Gauteng, South Africa Cocre8 Full time

The Customer Service Representative will provide exceptional support to end-users, acting as the first point of contact for all technical inquiries and issues. This role requires strong communication and customer service skills, as well as proficiency in operating systems and software applications.

The ideal candidate will have proven experience as a Service Desk Agent or similar role, with knowledge of ITSM tools and certifications such as CompTIA A+. This is a great opportunity for a motivated and detail-oriented individual to join our dynamic team.

Minimum Requirements
  • Proven experience as a Service Desk Agent or similar role.
  • Proven working experience with one or more ITSM tools.
  • Proficiency in operating systems (e.g., Windows, macOS, Linux) and software applications.
  • Strong hardware/software troubleshooting skills.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer service and troubleshooting complex technical issues, we encourage you to apply for this exciting opportunity.