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Outbound Service Professional

1 week ago


Midrand, Gauteng, South Africa Fidelity Services Group Full time
Job Description

Fidelity Services Group is looking for an experienced Outbound Service Professional to join our team.

The successful candidate will be responsible for making outbound calls to customers, responding to their inquiries, and resolving any issues they may have.

Key Duties:
  • Make outbound calls to customers to promote products/services.
  • Respond to customer inquiries via phone and email.
  • Resolvé customer complaints in a timely and professional manner.

Requirements:

  • Matric certification.
  • Minimum 2 years of customer service experience.

Benefits:

  • A competitive salary package.
  • Ongoing training and development opportunities.