Retail Store Operations Manager
4 weeks ago
We are seeking an experienced Retail Store Operations Manager to join our team in Port Elizabeth. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store and ensuring that our customers receive exceptional service.
Responsibilities:
- Leadership and Team Management: Supervise and train staff, review staff performance, and provide constructive feedback to improve productivity and customer satisfaction.
- Inventory Management: Collaborate with team leads to set and achieve sales targets, purchase inventory based on current trends and customer interest, and display merchandise to maximize purchasing appeal.
- Sales and Customer Service: Organize sales and product demonstrations, interact with customers, and resolve complaints or grievances in a professional manner.
- Reporting and Analysis: Write sales and customer reports, analyze data to identify areas for improvement, and make recommendations to optimize sales and customer experience.
About Us:
We are Isilumko Staffing, a leading staffing agency specializing in retail recruitment. Our mission is to connect talented individuals with exciting job opportunities in the retail industry.
Requirements:
To be successful in this role, you will need:
- Assistant Store Manager experience in a retail store, preferably with experience in linen, cutlery, or crockery.
- Matric qualification.
- A clear criminal record.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
What We Offer:
We offer a competitive salary of R350,000 per annum, based on your experience and qualifications. In addition, we provide comprehensive training and development opportunities to help you grow in your career.
Location:
This role is based in Port Elizabeth, and you will be required to travel to William Moffett area as needed.
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