Retail Store Operations Manager

4 weeks ago


Port Elizabeth, Eastern Cape, South Africa Isilumko Staffing Full time
Job Description

We are seeking an experienced Retail Store Operations Manager to join our team in Port Elizabeth. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store and ensuring that our customers receive exceptional service.

Responsibilities:

  • Leadership and Team Management: Supervise and train staff, review staff performance, and provide constructive feedback to improve productivity and customer satisfaction.
  • Inventory Management: Collaborate with team leads to set and achieve sales targets, purchase inventory based on current trends and customer interest, and display merchandise to maximize purchasing appeal.
  • Sales and Customer Service: Organize sales and product demonstrations, interact with customers, and resolve complaints or grievances in a professional manner.
  • Reporting and Analysis: Write sales and customer reports, analyze data to identify areas for improvement, and make recommendations to optimize sales and customer experience.

About Us:

We are Isilumko Staffing, a leading staffing agency specializing in retail recruitment. Our mission is to connect talented individuals with exciting job opportunities in the retail industry.

Requirements:

To be successful in this role, you will need:

  • Assistant Store Manager experience in a retail store, preferably with experience in linen, cutlery, or crockery.
  • Matric qualification.
  • A clear criminal record.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

What We Offer:

We offer a competitive salary of R350,000 per annum, based on your experience and qualifications. In addition, we provide comprehensive training and development opportunities to help you grow in your career.

Location:

This role is based in Port Elizabeth, and you will be required to travel to William Moffett area as needed.



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