Operations Coordinator
2 weeks ago
Job Title: Intermediate Operations Specialist
Job Summary:
Wild Dreams Hospitality is seeking an experienced Intermediate Operations Specialist to join our team. The successful candidate will be responsible for supporting the Travel Designers, managing relationships with suppliers, and administering the backend of each booking.
Key Responsibilities:
- Support the Travel Designers in the booking process
- Manage relationships with suppliers and administer the backend of each booking
- Secure reservations with service providers
- Ensure accurate and efficient booking processes
- Develop and maintain strong relationships with customers
- Provide excellent communication and customer service skills
- Work collaboratively as part of a team
- Maintain accurate records and data
Requirements:
- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality
- 3 years experience in travel design or operations in Travel & Tourism/ hospitality
- Excellent communication and customer service skills
- Proven English literacy
- Working knowledge of TourPlan and WISH or similar booking/operating system
- Excellent product and geographic knowledge on Southern & East Africa
- Good administrator and professional in all dealings
About Us:
Wild Dreams Hospitality is a leading hospitality company in the industry. We are committed to providing exceptional customer service and delivering high-quality experiences to our guests.
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