Highly Skilled Cloud Infrastructure Support Specialist

1 month ago


Cape Town, Western Cape, South Africa E-Merge Full time

E-Merge, a leading provider of cloud contact centre and CRM solutions in Southern Africa, is seeking a top-notch Infrastructure Support Engineer to play a crucial role in the maintenance, growth, and support of their cloud infrastructure.

The successful candidate will be responsible for delivering services to all key clients, ensuring high-quality support and troubleshooting of cloud infrastructure. If you are passionate about cloud infrastructure, technical problem-solving, and delivering exceptional results, this opportunity is ideal for you.

Key requirements include:

  • 3-5 years' experience in a similar role with expertise in Linux (Ubuntu) and VMware Vsphere / ESXi
  • Networking skills, including diagnostics and Wireshark, with knowledge of Internet Information Services, DR/Risk Management, Firewall/Security, and Helpdesk/Support
  • Dell SAN/Server Administration and Backup/Recovery experience
  • A National Diploma in Information Technology or equivalent degree/diploma, as well as MS Server Certification (2012 R2, 2016, and 2019 Administrator)

This position offers a salary of up to R480k per annum and is an excellent opportunity to join E-Merge's innovative team transforming the way businesses interact with their customers.



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