Highly Skilled Support Specialist

2 days ago


Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

At Isilumko Staffing (JHB), we are seeking a Highly Skilled Support Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

The salary for this position is approximately R250,000 - R350,000 per annum, depending on experience. As a Highly Skilled Support Specialist, you will be responsible for delivering high-quality support to driver-partners and riders, ensuring that they receive exceptional in-person service.

Some key responsibilities of the role include:

  • Reviewing and approving vehicle documents
  • Helping existing driver-partners troubleshoot any issues they experience
  • Assisting with events and promotions as needed
  • Walking driver-partners through the onboarding process and all of the tools they need to be successful on platforms

You will also be responsible for delivering high-quality presentations to new and existing partner drivers, ensuring that they are fully informed and passionate about the opportunity.

In addition to these responsibilities, you may be required to perform ad-hoc tasks as needed.

We offer a comprehensive benefits package, including medical aid, retirement annuity, and annual leave. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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