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Cloud Infrastructure Support Specialist

1 month ago

Cape Town, Western Cape, South Africa E-Merge Full time

About E-Merge

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E-Merge is a leading provider of cloud Contact Center and CRM solutions in Southern Africa, known for implementing cutting-edge technology within the industry.

The current need is for a skilled Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure that delivers services to all clients.

This opportunity is ideal for individuals passionate about cloud infrastructure, troubleshooting, and delivering high-quality support. If you have experience in IT Helpdesk/Service Desk Support and Customer Interaction, Technical Problem Solving, Linux (Ubuntu), Vmware Vsphere / ESXi, Networking / Diagnostic / Wireshark, Firewall / Security Experience, Backup and Recovery, Internet Information Services (IIS), and Disaster Recovery/Risk Management, then this could be the perfect fit for you.

Requirements

  • IT Helpdesk/Service Desk Support and Customer Interaction
  • Technical Problem Solving
  • Linux (Ubuntu)
  • Vmware Vsphere / ESXi
  • Networking / Diagnostic / Wireshark
  • Firewall / Security Experience
  • Backup and Recovery
  • Internet Information Services (IIS)
  • Disaster Recovery/Risk Management

Qualifications

  • National Diploma in Information Technology or equivalent Degree/Diploma
  • Linux Certification (Linux Certified Professional or similar)

This position offers a competitive salary of up to R576k per annum, making it an attractive opportunity for experienced professionals in the field.