Call Centre Sales Executive

1 month ago


Durban, KwaZulu-Natal, South Africa International Call Group Full time

We're seeking a Customer Service and Sales Professional to handle outbound customer calls with professionalism and empathy. The ideal candidate will have excellent communication skills, strong interpersonal skills, and the ability to empathize with customers.

Key Responsibilities:

  • Listen actively to customer inquiries and provide accurate information or assistance
  • Utilize company systems and tools to accurately record customer interactions and update information
  • Meet or exceed performance targets for call quality, customer satisfaction, and productivity

Requirements:

  • Basic computer skills and proficiency in using call center software and CRM systems
  • Excellent communication skills and strong interpersonal skills
  • Ability to work well in a team environment and collaborate effectively with colleagues

What We Offer:

  • Competitive salary + Attendance Bonus & Uncapped Commission
  • Comprehensive training program
  • Opportunities for career advancement

International Call Group is an equal opportunities employer.



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