Sales Agents Representative
2 months ago
Job Title: Sales Agents Representative
We're looking for a skilled Sales Agents Representative to join our team at International Call Group. As a Sales Agents Representative, you will be responsible for handling outbound customer calls with professionalism and empathy, listening actively to customer inquiries, and providing accurate information or assistance.
Key Responsibilities:
- Handle outbound customer calls with professionalism and empathy
- Listen actively to customer inquiries and provide accurate information or assistance
- Utilize company systems and tools to accurately record customer interactions and update information
- Meet or exceed performance targets for call quality, customer satisfaction, and productivity
Requirements:
- Excellent communication skills
- Strong interpersonal skills and the ability to empathize with customers
- Ability to work well in a team environment and collaborate effectively with colleagues
- Basic computer skills and proficiency in using call center software and CRM systems
What We Offer:
- Competitive salary + Attendance Bonus & Uncapped Commission
- Comprehensive training program
- Opportunities for career advancement
- Friendly and supportive work environment
About Us:
International Call Group is a dynamic and fast-paced company that values its employees and provides a supportive work environment.
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