Sales Agents Representative

2 months ago


Durban, KwaZulu-Natal, South Africa International Call Group Full time

Job Title: Sales Agents Representative

We're looking for a skilled Sales Agents Representative to join our team at International Call Group. As a Sales Agents Representative, you will be responsible for handling outbound customer calls with professionalism and empathy, listening actively to customer inquiries, and providing accurate information or assistance.

Key Responsibilities:

  • Handle outbound customer calls with professionalism and empathy
  • Listen actively to customer inquiries and provide accurate information or assistance
  • Utilize company systems and tools to accurately record customer interactions and update information
  • Meet or exceed performance targets for call quality, customer satisfaction, and productivity

Requirements:

  • Excellent communication skills
  • Strong interpersonal skills and the ability to empathize with customers
  • Ability to work well in a team environment and collaborate effectively with colleagues
  • Basic computer skills and proficiency in using call center software and CRM systems

What We Offer:

  • Competitive salary + Attendance Bonus & Uncapped Commission
  • Comprehensive training program
  • Opportunities for career advancement
  • Friendly and supportive work environment

About Us:

International Call Group is a dynamic and fast-paced company that values its employees and provides a supportive work environment.



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