Global Security Operations Center Analyst

7 days ago


Cape Town, Western Cape, South Africa Crisis24 Full time

About Crisis24

Crisis24, a leading integrated risk management firm, seeks a skilled Global Security Operations Center Analyst to join its team in Cape Town, South Africa. As a GSOC Analyst, you will be responsible for monitoring global events, assessing impact, and disseminating information to relevant parties.

Key Responsibilities

  • Monitor camera and alarm systems of assigned locations, providing dispatch and investigation when needed
  • Monitor events through open-source collection and coordination with local assets
  • Respond to inbound calls from employees and security personnel, providing customer service-focused responses
  • Write security incident investigation reports to provide situational awareness and communicate risks to management
  • Monitor designated online tools to conduct situational awareness on social media platforms
  • Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood
  • Contribute to procedures and processes to standardize and enhance risk management
  • Work closely with different security teams
  • Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services
  • Process and maintain a wide variety of files, logs, reports, and forms

Requirements

  • Bachelor's degree in a related field or equivalent military experience is advantageous
  • Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management, or Corporate Security
  • Must be well-versed in current technologies and open-source search methodologies
  • Must be a competent user of Microsoft Suite, Slack, and other similar tools
  • Must be willing to sign an NDA and maintain strict confidentiality
  • Must be able to communicate effectively, both verbally and in writing
  • Ability to maintain a professional demeanor during stressful situations
  • Must be able to quickly adapt and excel in dynamic situations
  • Demonstrated organizational and time management skills
  • Successful client management experience
  • A demonstrated history of effective conflict resolution skills
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
  • Ability to attend training events that fall outside normal work hours
  • Experience working with Genetec (CCTV/Alarm Monitoring) is strongly preferred


  • Cape Town, Western Cape, South Africa Crisis24 Full time

    Crisis24, a leading integrated risk management firm, seeks a skilled Protective Intelligence Center Analyst to proactively identify and mitigate threats to its clients.Job OverviewThis position requires a critical thinker with strong analytical skills, attention to detail, and the ability to work independently in a fast-paced environment. The successful...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Job DescriptionWe are seeking a highly skilled Data Center Operations Specialist to join our team at Infotree Global Solutions.About the RoleThe ideal candidate will have 2+ years of experience in data center operations, with a strong foundation in hardware setup, diagnostics, and troubleshooting. You will be responsible for preparing and staging data center...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a Real Time Analyst, you will play a critical role in ensuring the optimal allocation of resources to meet the demands of our contact center.Key Responsibilities:Accurate attendance and absence management on...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Technician Job DescriptionAs a Data Center Technician at Infotree Global Solutions, you will play a crucial role in ensuring the smooth operation of our data center facilities. Your primary responsibilities will include performing hardware setup, diagnostics, troubleshooting, and decommissioning tasks, following standard procedures and protocols...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Operations Specialist Job Summary: Our company, Infotree Global Solutions, seeks a Data Center Operations Specialist to ensure smooth data center operations. This role involves performing hardware setup, diagnostics, and troubleshooting, as well as documentation efforts.Key Responsibilities:Setup and perform data center hardware startups and...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    About the Role:We are seeking a highly skilled Data Center Technician to join our team at Infotree Global Solutions. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data center facilities.Key Responsibilities:Perform hardware setup, diagnostics, and troubleshooting to ensure optimal data center operations.Assist...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a key member of our team, you will be responsible for ensuring the optimal allocation of resources to meet the demands of our contact center.Key Responsibilities:Accurate attendance and absence management on...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Technician Job DescriptionAs a Data Center Technician at Infotree Global Solutions, you will play a critical role in ensuring the smooth operation of our data center facilities. Your primary responsibilities will include performing hardware setup, diagnostics, troubleshooting, and decommissioning tasks, adhering to standard procedures and...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Operations Specialist Job DescriptionAt Infotree Global Solutions, we're seeking a highly skilled Data Center Operations Specialist to join our team. As a Data Center Operations Specialist, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow standard...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Technician Job DescriptionJob Summary:We are seeking a highly skilled Data Center Technician to join our team at Infotree Global Solutions. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data center facilities, including hardware setup, diagnostics, troubleshooting, and decommissioning.Key...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    About the RoleWe are seeking a highly skilled Data Center Technician to join our team at Infotree Global Solutions. In this role, you will be responsible for ensuring the smooth functioning of our data center operations.Key ResponsibilitiesData Center Hardware Management: Prepare, stage, and set up data center hardware startups and shutdowns following...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Real Time AnalystAt WNS Global Services, we are seeking a highly skilled Real Time Analyst to join our Workforce Management (WFM) team. As a Real Time Analyst, you will play a critical role in ensuring the optimal management of resources to meet the desired service levels.Key Responsibilities:Accurate attendance and absence updating on WFM...


  • Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled Data Center Technician to join our expanding Infrastructure Operations team at Amazon Data Services South Africa (Pty) Ltd. As a Data Center Technician, you will be responsible for troubleshooting and resolving a range of datacenter infrastructure issues, including hardware, fiber, networking, and related...


  • Cape Town, Western Cape, South Africa Amazon Data Services South Africa (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled Data Center Technician to join our expanding Infrastructure Operations team at Amazon Data Services South Africa (Pty) Ltd. As a Data Center Technician, you will be responsible for troubleshooting and resolving a range of datacenter infrastructure issues, including hardware, fiber, networking, and related...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Job Title: Data Center Technician SpecialistWe are seeking an experienced and skilled Data Center Technician Specialist to join our team at Infotree Global Solutions. As a Data Center Technician Specialist, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Operations and Maintenance SpecialistAs a Data Center Operations and Maintenance Specialist at Infotree Global Solutions, you will be responsible for ensuring the smooth functioning of our data center operations. Your primary focus will be on performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning....


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Data Center Operations SpecialistAs a Data Center Operations Specialist, you will be responsible for ensuring the smooth functioning of data center operations. Your duties will include performing hardware setup, diagnostics, troubleshooting, and decommissioning, following standard procedures and protocols. You will also contribute to documentation efforts,...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    About This RoleWe are seeking a highly skilled Data Center Technician to join our team at Infotree Global Solutions.Key ResponsibilitiesHardware Setup and Deployment: Prepare, stage, and set up data center hardware according to specific instructions and protocols.Troubleshooting and Diagnostics: Conduct swift and efficient diagnostics and troubleshooting to...


  • Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Cyber Security Analyst to join our team at Collinson. As a key member of our security team, you will be responsible for monitoring, analyzing, and responding to cyber threats and incidents that affect our network and systems.Key ResponsibilitiesMonitor and analyze security events and incidents to identify...


  • Cape Town, Western Cape, South Africa Infotree Global Solutions Full time

    Job Title: Data Center TechnicianAt Infotree Global Solutions, we are seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data center facilities, including hardware setup, diagnostics, troubleshooting, and decommissioning.Key Responsibilities:Prepare,...