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Data Center Operations Specialist
2 months ago
We are seeking a skilled Data Center Operations Specialist to join our team at Infotree Global Solutions. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and the ability to work independently in a fast-paced environment.
Job OverviewThis position involves performing various tasks related to data center operations, including hardware setup, diagnostics, troubleshooting, and decommissioning. The successful candidate will have a solid understanding of server hardware and software, as well as experience with IPMI and other diagnostic tools.
About the Role- Prepare, stage, set up, and perform data center hardware startups and shutdowns following specific instructions provided via checklists, guides, protocols, and emails.
- Assist and provide guidance to other technicians in completing challenging or complex tasks.
- Conduct diagnostics and troubleshooting, swiftly identifying the root causes of issues and replacing faulty components with minimal customer and business disruption.
- Perform post-execution quality checks, ensuring proper grounding, staging, labeling, and cabling according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
- Decommission hardware for simple changes and refreshes, following standard procedures with minimal guidance.
- Possess exceptional knowledge of server hardware, including a deep understanding of component and system failures.
- Ability to assist in conducting failure analysis on field issues.
- Ability to assist in tracking server fleet health, investigating emerging failure trends, and validating adherence to customer service level agreements (SLAs).
- Solid experience in utilizing IPMI for diagnostics and administering software tools.
- 2+ years of experience as a data center technician, demonstrating a strong foundation in data center operations.
- Associate degree in computer science, computer engineering, information technology, or equivalent experience preferred.
- CompTIA A+ or equivalent experience.
Estimated salary: $80,000 - $120,000 per annum based on location and experience.
Benefits include a competitive salary, comprehensive training program, and opportunities for career advancement.
