Safari Journey Coordinator

3 days ago


Cape Town, Western Cape, South Africa Wilderness Safaris Full time

Company Overview

Wilderness Safaris is a leading tour operator in South Africa, offering exceptional safari experiences to travelers from around the world. Our company values customer satisfaction, sustainability, and conservation.

Salary

The estimated salary for this position is R250,000 - R350,000 per annum, depending on experience.

Job Description

We are seeking a highly organized and detail-oriented Safari Journey Coordinator to join our team. The successful candidate will be responsible for managing and completing booking confirmations on the Wilderness Window, ensuring accuracy and financial health of each booking. They will also foster strong relationships with our Tour Directors (TDs) and Operations specialists, prioritizing exceptional service delivery.

The ideal candidate will have:

  • A proven track record of handling customer relationships and developing product offerings in the inbound travel industry.
  • In-depth knowledge of South Africa, specifically Cape Town, Garden Route, and Safari Destinations.
  • Computer literacy, including Microsoft Office (Outlook, Teams, Excel, and Word).
  • Working knowledge of TourPlan or similar booking/operating systems.
  • Excellent attention to detail, problem-solving skills, and time management abilities.

Required Skills and Qualifications

To excel in this role, you should possess:

  • Dynamism, organization, and excellent communication skills.
  • A passion for wildlife conservation and commitment to sustainable practices.
  • Strong product knowledge, enabling speed in presenting alternatives.

Benefits

As a member of our team, you can expect:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic work environment that values innovation and teamwork.

Others

If you are a motivated and detail-oriented individual who shares our passion for wildlife conservation and exceptional customer service, please submit your application.



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