Business Development Representative

1 month ago


Cape Town, Western Cape, South Africa Progessive International Full time

We are seeking a highly skilled and experienced Business Development Representative to join our team at Progressive International. In this role, you will be responsible for providing exceptional customer service to our client base through internal sales operators, sales reps, and merchandisers.

The successful candidate will represent the company in a professional manner, conducting sales account reviews to ensure clients are satisfied with their products and services. They will also alert the sales team to opportunities for further sales within key clients, letting customers know about other products the company offers, promotions, and new products.

You will setup meetings with internal sales operators, sales reps, and merchandisers to plan and execute ways to build relationships with existing accounts. You will conduct weekly and monthly KPIs for internal sales operators, sales reps, and merchandisers, working closely with other department managers to improve quality, service, and delivery to the clients.

In this role, you will escalate and resolve areas of concern as raised by clients, carrying out client satisfaction surveys and reviews. You will monitor company performance against service level agreements and flag potential issues, passing leads to the sales team and following up on progress.

As an Account Management Specialist, you will manage day-to-day workloads and duties for internal sales operators, sales reps, and merchandisers. You will compile weekly and monthly reports for management. We are looking for someone who is proactive, organized, and has excellent communication and leadership skills.

This role is ideal for someone who is detail-oriented, able to multitask, and has strong analytical skills. If you have experience in customer-facing roles, preferably in a sales or account management capacity, we would love to hear from you.

The estimated salary for this position is between $60,000 - $80,000 per annum, depending on location and experience.



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